Shipping policy

At Ellis & Vine, we’re committed to delivering your eco-luxury products with care and efficiency. Please review our shipping policy below:

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

We offer standard and express shipping options at checkout.

• Standard Shipping (3–7 business days) – FREE on orders over $75

• Express Shipping (1–3 business days) – Calculated at checkout

Please note: Delivery times may vary due to carrier delays or high order volume during holidays.

International Shipping

We ship worldwide! International shipping rates are calculated at checkout based on your location.
Customers are responsible for any customs and import duties.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can monitor your delivery status using the provided link.

Shipping Issues

If your order is delayed, lost, or arrives damaged, please contact us immediately at support@ellisandvine.zendesk.com. We’ll do everything we can to make it right.